Terms & Conditions
How to order
We are able to take online/telephone orders from New Zealand. For international orders, rates will be calculated on an individual basis from e-mail enquiry.
All payment is via PayPal (a secure site used by E-Bay) or by Direct Banking. If you do not have a PayPal account select the continue link (highlighted in our image below) and proceed using any Visa or Mastercard.
Currency
All prices are in New Zealand Dollars (NZD), and include GST.
Delivery
Delivery will be by Couriers and New Zealand Post.
PayPal orders are instantly generated and your order will be dispatched on the next working day.
Goods paid for via Direct Banking will be dispatched when the payment shows.
Returns & Refunds
If your resources are obviously damaged through transit, please do not sign for their receipt and contact us.
No refunds on purchases, however, goods damaged in transit will be replaced on our receipt of the damaged item. Baby Talk NZ will cover the cost of return postage for any damaged item.
Workshop Cancellation Policy
Bookings for these workshop types:
- Private Workshops
- Public Workshops
- Centre Accreditation Workshops
- Organisation Workshops
Have the following cancellation fees:
| Private/Public | Centre/Organisation |
| 7 days notice of cancellation or more | Nil | Nil |
| 2-7 days notice given | $5 | $100 |
| Less than 48 hours notice given | $10 | $150 |
| Cancellation Fee will be offset against another workshop if it is booked within | 12 weeks | 4 weeks |
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